Budsbow Flowers
Frequently Asked Questions
Quick answers
Frequently Asked Questions
Have a question? Find answers to some of the most common questions about Budsbow flowers, orders, delivery and gifting.
Flowers
Are your flowers fresh?
We prepare our flower arrangements with fresh flowers selected according to availability and season.
Will my flowers look exactly like the picture?
We aim to keep the arrangement as close as possible to the product image. Because flowers are natural, slight differences in colour, size, shape and availability may occur.
Can I request a specific flower or colour?
Yes. You can contact our team through WhatsApp to discuss your requirements. Requests are subject to flower availability.
Orders
Can I add a personal message?
Yes. You can add a personal message to eligible orders during the ordering process.
Can I add chocolates or a teddy?
Selected products offer additional gifting options such as chocolates, teddy bears, greeting cards and other add-ons.
Can I create a custom bouquet?
Yes. Contact our team with your occasion, preferred flowers, colours and budget, and we'll help create a custom arrangement.
Delivery
Do you offer same-day delivery?
Same-day delivery may be available for selected products and locations when orders are placed before the applicable cutoff time.
Which areas do you deliver to?
We deliver across selected areas of Bengaluru. Enter your PIN code on the product page to check availability.
Can I select a delivery date?
Yes, where available, you can select your preferred delivery date during the ordering process.
Can I select a delivery time?
Available delivery time slots will be displayed during the ordering process where applicable.
Payment
What payment methods do you accept?
We accept the payment methods available at checkout.
Is online payment secure?
Payments are processed through our supported payment gateway and your payment information is handled securely.
Cancellation
Can I cancel my order?
Cancellation eligibility depends on the order status, product type and delivery schedule. Please contact us as soon as possible if you need to cancel an order.
Can I change the delivery address?
Please contact us as soon as possible. Address changes may not be possible once an order has been prepared or dispatched.
Support
How can I contact Budsbow?
You can contact us by phone, WhatsApp or email.
Still have a question?
Our team is happy to help with flowers, gifts and your order.